Guarantee

Warranty / complaint

FDB Møbler's good materials and solid craftsmanship is an iconic part of Danish design. Since 1942, when FDB Møbler was founded with architect Børge Mogensen as a creative leader, we have produced good quality and solid craftsmanship at reasonable prices. Everything from FDB Furniture is designed to be able to keep life every time it moves from one place to another. From the Youth Dance on the tables and to the adult life with child and dog on the couch.

You can buy an FDB furniture with the knowledge that you have a 10-year warranty.*If you treat and use your furniture as recommended, but still experience errors, FDB furnishes with either repair or replacement. In cases where a solution cannot be found based on the above, for example, for discontinued goods or spare parts, there may also be the possibility of FDB Møbler offers a similar product in a comparable price range or a reasonable discount in the price.

It is at all times FDB Furniture which, from a holistic assessment, establishes possible solutions to cases, which is often done in collaboration with our suppliers. In the case of questions for the warranty contact reklamationer@fdbmobler.dk

Applicable Rules of Contact Rights and 10 Years Furniture Guarantee

If you follow FDB Møbler's Maintenance Guide, you give your furniture the best conditions for a long life.

 Therefore, be aware that your 10 years of furniture guarantee lapses if:

  • The product simply has regular wear or has a lack of/incorrect maintenance according to our maintenance guide.
  • The product has inflicted damage and actions that contradict our maintenance guides, including incorrect assembly, operation, use or storage.
  • Third-party materials are applied to the item or changes of/on the product have been made.
  • The product has been used more intensively or abnormally than what can reasonably be expected for normal private use.
  • The product has been exposed to dramatic temperature variations or great moisture.

*The furniture guarantee does not apply to garden furniture, home accessories, home textiles and kitchen accessories, a guarantee of 2 years is given. 

Receipt for the purchase of the product required. The warranty does not apply to products purchased via stock sales or other outlet.

FDB Møbler reserves the right to reject a complaint if it does not comply with the above.